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Our claims and support services department is here to provide you with the highest level of customer service to see that your changes and needs are handled quickly.  Please use any of the forms below for any changes or questions you may have.  

If you experience a loss, we have provided the following information to assist you.  If it is after business hours, please call the company on your policy.  To better assist you, your insurance company would provide to you a 24-hour claim reporting number on your policy.  Prior to calling, please have your policy number available for the claims adjuster.  To report a claim, call Both, Branch & Hendrix at 716-372-3192 or fill out our Online Claim Form.

We have also provided the following forms for other client services:


128 South Union St.
Olean, NY 14760
Tel: 716-372-3192
Fax: 716-372-3691
Email to: info@bbhinsurance.com

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We are licensed in the State of New York and Pennsylvania